Operational Efficiency Audit
Find bottlenecks, waste and inconsistency across sales, service delivery and back office.
- Process mapping
- Root-cause analysis
- Prioritised action plan
London SMEs • Operations • Cost • Systems
Fix the chaos.
Improve margins.
Build systems that work.
Practical consulting for small and mid-sized businesses. We reduce unnecessary costs, streamline operations, and introduce simple systems your team will actually use.
Operator‑led
real-world execution
Fast clarity
actions in 7–14 days
Scalable
SOPs + KPIs + cadence
What you get
Measurable- Cost & margin diagnostics
- Operational bottleneck map
- Quick wins (7–14 days)
- 30–60–90 day plan
- Optional implementation support
Also available
Tools & templates (Products page)
Typical outcomes
Lower costs, higher margin, less firefighting
Systems that stick
Simple workflows your team can follow
Services
Productised consulting for fast clarity, measurable improvements, and scalable operations.
Cost & Margin Optimisation
Stop margin leakage and make your pricing and costs work together.
- Cost structure review
- Supplier leverage
- Pricing improvements
Systems & Multi‑Site Setup
Standardise operations across locations and build a control system without micromanagement.
- SOPs & checklists
- KPI dashboard
- Manager cadence
Process Digitalisation
Replace WhatsApp chaos and spreadsheets with light tools that fit your workflow.
- Automated reporting
- Dashboards
- Implementation support
Customer Experience Fix
Reduce complaints, tighten QC, and improve customer journeys end-to-end.
- Complaint analysis
- QC standards
- Response templates
Founder → Manager Transition
Build structure so you can lead, delegate and scale without being the bottleneck.
- Role clarity
- Accountability
- Reporting rhythm
Packages
Clear scopes, fixed prices. Start small, then scale the improvements.
CORE
Operational & Cost Audit
£1,500
/ ~2 weeks
- Operational audit & bottleneck map
- Cost & margin diagnostic
- 5–10 quick wins
- PDF report + 90‑min debrief
Most chosen
GROWTH
Efficiency & Margin Improvement
£3,000
/ 30 days
- Everything in CORE
- Process redesign in key areas
- Pricing / service structure optimisation
- 30–60–90 day plan + 2 workshops
SCALE
Multi‑Location & Systems Setup
£6,000
/ 6–8 weeks
- Multi‑site standardisation
- SOPs + checklists
- KPI dashboard (owner view)
- Manager training & rollout
Premium option
Performance-based consulting (by invitation): part of the fee tied to savings or margin gains.
How it works
A structured path from diagnosis → action → results.
1
Discovery
Free 30‑minute call to understand goals, constraints and success metrics.
2
Diagnosis
Review data, observe workflows, and map cost & process reality.
3
Plan
Prioritised plan with owners, timelines and expected impact.
4
Implement
Optional support: SOPs, dashboards, training and cadence.
Book a free discovery call
Share a quick outline of your business and what you’d like to improve — we’ll come back with a clear next step.
This form opens a pre-filled email draft in your mail client (simple + reliable).